Privacy Policy

Privacy Policy

How Twacha Skin Clinic handles website enquiries, appointment requests, cookies and visitor information. This page explains what we collect, why we use it and how you can contact us.

01

Information we collect

When you submit a contact or appointment form, we may collect details such as your name, phone number, email address, selected service, preferred appointment date and message.

This information helps our clinic team respond to enquiries, arrange consultations and understand the concern you have shared.

02

How we use your information

We use submitted information to contact you, schedule appointments, answer questions, follow up on enquiries and improve the website experience.

We do not sell your personal information.

03

Cookies, analytics and advertising

This website may use cookies, analytics tools and advertising technologies to understand traffic, measure campaigns and show relevant ads.

You can manage or disable cookies from your browser settings.

04

Third-party services

Embedded maps, videos, analytics tools and advertising platforms may process data according to their own privacy policies.

These services help us show clinic location, treatment videos, campaign performance and website usage insights.

05

Data sharing and protection

Information submitted through the website is used by Twacha Skin Clinic and authorised team members for clinic communication and service support.

We take reasonable steps to keep submitted information protected from unauthorised access, misuse or disclosure.

06

Medical information note

Website forms are intended for appointment and enquiry support only.

Please do not use website forms for emergency medical needs. For urgent medical concerns, contact an appropriate medical service directly.

07

Your choices

You may contact us to update, correct or request deletion of information submitted through the website, subject to reasonable clinic, legal and operational requirements.

You may also choose not to submit forms and contact the clinic by phone instead.